Over the Phone Interpreting
Over the Phone Interpreting
A very bold statement but we stand behind it:
Absolute Translations’ Over the Phone Interpreting (OPI) LINK platform is built upon the most advanced telephonic communication software systems available for Interpreting communications today.
The good news is that it is also the most affordable telephonic/OPI service platform available on the market today.
On Demand and Scheduled OPI allows users located anywhere to quickly connect to a qualified professional interpreter within 10 seconds at a fraction of the cost of traditional onsite interpreting.
OPI – Access an interpreter within seconds
Our LINK Platform offers a next-generation cloud-based OPI system with high-fidelity audio connections across nearly any imaginable communication system and device. It allows you to connect to a qualified professional interpreter within seconds and will drastically cut your costs in the process.
It is a great alternative to onsite interpreting and particularly beneficial when onsite interpreting is not feasible or practical, for instance in rural or regional areas in Australia. You will be able to connect to highly trained and qualified interpreters previously unavailable due to location, limited availability or time constraints at only a fraction of the cost.
With access to our Absolute LINK Platform of 1000+ qualified interpreters worldwide, you can address your language needs instantly.
Schedule your phone interpreter through our LINK Platform ahead of your appointment. Pre-booking your interpreter will ensure all specific requirements can be fulfilled and that the best interpreter can be scheduled for your appointment.
Pre-booking an interpreter is recommended when the assignment requires specific knowledge such as specialist medical terminology or when the pool of interpreters for a specific rare language is limited.
Scheduling your interpreter will also allow you to share background material to the interpreter so they can be prepared for the session. This will ensure your actual interpreting time is managed most efficiently saving you time and costs.
LINK offers a smooth OPI experience while eliminating travel time, mileage fees and wait time, issues often associated with face-to-face interpreting. Getting started with our OPI services is easy, all you need is Internet access and a mobile device or computer; there’s no expensive equipment to rent or purchase.
Over the Phone Interpreting is a great solution for many industries. From business to healthcare and education, OPI provides a unique opportunity to connect your clients and community.
Advantages of OPI
- Advanced features such as Browser calling and Mobile App support
- Traditional IVR Menu system for Landline Phones
- Filter-based connections with qualified interpreters
- On-demand and scheduled interpreting support
- Access to over 1000+ qualified interpreters worldwide
- Low cost per-minute interpreting rates
- Free trials and testing available
Access our phone interpreting services from your computer. Select your language combination and get connected to a phone interpreter in minutes or enter a pre-booked phone interpreting session.
Use our LINK InterpretManager mobile app (available in the iOS app store and Google Play) to perform remote interpreting sessions on the go or in setups where you don’t have access to a computer.
When your organisation has a restricted network or if your access to a reliable internet connection is limited, our LINK platform offers traditional IVR (Interactive Voice Recording) support for calls made from landlines. Connect to your pre-built number and your call will be routed to our interpreter network.
Quality and Guarantee
Absolute Translations provides interpreters for your meetings nationally and internationally.
- Highly skilled and trained NAATI certified interpreters
- Individually selected for your specific requirements
- Bound by AUSIT Code of Ethics and confidentiality agreement
- Available 24/7 and weekends/public holidays
- Individual, sessional and group assignments
Onsite, OPI, VRI and Conference
Our flexible service delivery options allow us to cater not only for onsite appointments but also for remote meetings:
- Onsite interpreting
- Telephone interpreting
- Video remote interpreting
- Conference interpreting
We cover all major languages in Australia as well as languages spoken by migrant & refugee communities. We also offer rare & emergent languages such as Pacific Island languages or African dialects. We can also connect you to Indigenous interpreters who assist you with Aboriginal & Torres Strait Islands languages.
We always endeavour to assign interpreters fluent in regional language variations such as Sudanese Arabic or Mexican Spanish.